Do-It-Yourself Tools Are Available Again

As you may have learned over the past few weeks, our Do-It-Yourself Tools (form filling tools) were unavailable for a period of time because of a technical problem with one of our partner organizations. Michigan Legal Help is very happy to report that our partner organization has resolved this issue, and all of the DIY Tools are back online and working again as of March 5th. We understand that losing access to all of the DIY Tools made filling out court forms difficult, and we appreciate your patience during the outage. We did what we could to help our visitors get through this unfortunate outage, but ultimately there was no action we could take that would get the tools back online or speed up the recovery process.

To visit the DIY Tools, navigate the website as you normally would. You can also find a list of all DIY Tools here.

The DIY Tools were taken offline because Pro Bono Net, the organization that operates LawHelp Interactive (where the DIY Tools are hosted), detected a security incident and took all of their servers offline as a precaution. They quickly contained the incident and worked with a third-party forensic investigator. They reported to us that the cyber-forensics team did not find any evidence suggesting that any user information or other data was accessed or exported.

Pro Bono Net further said, when announcing restoration of service, “We apologize for the inconvenience this service disruption has caused. We truly appreciate your patience and understanding while we took steps necessary to thoroughly investigate the incident, ensure the integrity and safety of our users’ data, and to be able to assure you of the integrity of the system before reopening the service.”

If you have any questions or concerns about this security incident, you can contact Pro Bono Net directly.